![]() In case the USB-eLicenser or the license is not being recognized, please follow the steps in this USB-eLicenser troubleshooting article. If you've already stored the license on an USB-eLicenser, simply connect it after the licensed software has been installed.If you've already used your activation code, the license should be stored on an USB-eLicenser (dongle, key) or in a Soft-eLicenser (virtual license container on hard disk). If you actually need a new activation code and how to request it depends on the type of license resp. In case a license download via the eLicenser Control Center fails due to an already used activation code, the following error message pops up:Īs the error message says, activation codes can only be used once for downloading or upgrading a license.
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